Chapter Four: The Consultant Dilemma
Should SME owners trust business consultants? Lee hesitates after witnessing a mate’s disaster with a jargon-heavy advisor. But with no roadmap for selling a business, where should he turn? Follow his journey to find guidance that actually makes sense.

In "Exit Preparation 4. Leadership & Team - It’s Always About the People", we will look at why leadership and team development are crucial for SME owners in New Zealand. A business is only as strong as its people, and effective leadership fosters motivation, innovation, and resilience. This article explores how to build a high-performing team, create a strong company culture, and master communication for long-term success. Read on to discover practical strategies for leading with impact and preparing your business for the future.

Chapter Five: The Call to The Anti-Consultant
Meet the ‘Anti-Consultant’—a straight-talking business advisor who actually gets it. Lee takes a leap and reaches out for help, discovering that stepping back doesn’t have to mean losing control. Could expert guidance be the key to a smooth business transition?

In "Exit Preparation 5. Customers & Marketing - Making Connections That Count", we will look at how SME owners in New Zealand can strengthen their business through smart marketing and authentic customer engagement. Many business owners underestimate the power of organic marketing strategies, focusing solely on paid advertising. However, true success lies in building long-term customer relationships, leveraging digital tools, and fostering brand loyalty. This article explores practical ways to create meaningful connections that drive business growth. Read on to learn how to make marketing work for you.

Chapter Six: The Brief and The Initial Conversation
What does it take to sell a business? Lee begins mapping his business health with John, the ‘Anti-Consultant,’ uncovering hidden challenges and opportunities. The first step to a successful exit is clarity. Are you ready for yours?

In "Exit Preparation 6. Innovation & Technology - Being and Doing Smart Things", we will look at how SME owners in New Zealand can harness innovation and technology to stay competitive. From streamlining operations with digital tools to expanding market reach through e-commerce, integrating smart strategies can enhance efficiency and business value. This article explores the key ways SMEs can leverage technology and innovation for sustained success. Read on to discover how to future-proof your business before planning an exit.

Chapter Seven: What Is It Worth?
What’s your SME really worth? Lee faces the reality of a professional business valuation—validating years of work while bringing new challenges to light. Selling isn’t just about numbers; it’s about preparing for the next chapter.

In "Exit Preparation: The Power of an Exit Strategy and Strong Bench Strength", we will look at why SME owners in New Zealand must plan ahead to ensure their business thrives beyond their departure. Selling a business isn't just about financial gain—it’s about securing its legacy and stability. A strong exit strategy and a capable team are essential to maintaining business value and buyer confidence. This article explores how to prepare your business for a smooth transition while safeguarding its future. Read on to discover the key steps to a successful exit.

In "Exit Preparation: The Emotional Toll of Selling Your Business", we will look at the deep emotional challenges SME owners face when stepping away from their business. Selling isn’t just about financial transactions—it’s about identity, purpose, and legacy. Many owners experience grief, doubt, and uncertainty, making the transition difficult. This article explores strategies to manage the emotional impact, from planning a personal transition to finding new purpose beyond the business. Read on to discover how to navigate this life-changing process with confidence and clarity.

Chapter Eight: The Review Conversation
A five-year plan to exit a business the right way—Lee and John review the numbers and build a roadmap for succession. Strengthening management, securing long-term contracts, and stepping back gradually. This is how smart SME owners plan for the future.

In "Exit Preparation 9. The Right Buyer - Where Are They Hiding?", we will look at the challenges SME owners in New Zealand face when searching for the perfect buyer. Selling a business isn’t just about securing a deal—it’s about preserving its legacy, ensuring continuity for customers, and protecting employees. From leveraging professional networks to engaging business brokers and exploring digital marketplaces, this article explores the best strategies to locate a buyer who aligns with your vision. Read on to discover how to approach this critical step in your exit journey.

Chapter Nine: The Dilemma
Who should take over your business? Lee faces a tough choice: pass it to his management team, gamble on his son, or sell to an outsider. Each path carries risk—so how do you make the right call? If you’re an SME owner, this dilemma will feel all too familiar.

Chapter Ten: Back to First Principles
Overwhelmed by exit planning? The key is to focus on first principles. Lee realises he doesn’t need all the answers today—just a plan to prepare his business for sale, no matter the outcome. If you’re feeling stuck, this is your roadmap.

In "Exit Preparation 10. Life After The Sale - What Now", we will look at what life after selling your business really means for SME owners in New Zealand. Many entrepreneurs find themselves unprepared for the emotional and practical shifts that come with stepping away from their business. To avoid feeling lost, it’s essential to plan ahead—envisioning your future, setting new goals, and structuring your days to maintain purpose and fulfillment. Read on to discover how to make your post-sale journey a rewarding new chapter.

Chapter 11: Building Lee’s Future
How do you prepare an SME for sale? Lee and John create a five-year programme focusing on leadership development, systemising operations, and strengthening financials. Whether selling or stepping back, planning is key. Are you ready?

Chapter Twelve: Testing the Waters
Can a business owner boost revenue before exiting? Lee implements efficiency strategies and sees a 10% sales increase and a 12.5% profit boost. Preparing for an exit isn’t just about selling—it’s about maximising value.

Chapter Thirteen: The Ideas Board
How can SME owners grow without massive change? Lee rethinks his business model—selling more to existing clients, expanding to new markets, and systemising operations. Stay in your lane, but widen it.

Chapter Fourteen: What Do the Customers Think of Us?
Customer insights can make or break a business. Lee takes a hard look at customer feedback to uncover hidden truths about his company’s strengths and weaknesses. What do clients really think, and how can SME owners turn feedback into growth?

Chapter Fifteen: The Brutal Truth
Lee faces some of the harsh realities of running an SME. What hard lessons did he learn along the way, and how can others avoid making the same mistakes? This chapter dives into the unfiltered truths of business ownership.

Chapter Sixteen: Hearing It Firsthand
What happens when you truly listen to your customers? Lee conducts in-depth interviews to understand the real customer experience, gaining insights that could shape the future of the business. Are SME owners really hearing what their customers have to say?